The ABC Glofox Mid-Year Product Update  

At ABC Glofox, we pride ourselves on creating a platform designed with the influence and help of our users. The feedback of our customers is vital to our success, as we only grow as a business if they grow and thrive too. If you use our platform, you’ll know that it’s designed to create a future-focused, intuitive experience for users and members alike.  

Our goal is to provide the tools you need to run your fitness business smoothly, efficiently, and successfully. In this mid-year product update, we’ll go through all the new features and enhancements we’ve added to our platform this year.  

This has been one of the most exciting periods of growth and development for our team and platform. Below, we’ll go through all our major product updates, including:  

You can see just from the list alone that we’re incredibly proud of the work we’ve been able to share with our customers and their members so far this year. Everything from our AI updates to email automations are designed to boost growth, increase member retention, and save time.  

Not an ABC Glofox customer yet? You can learn more about our product below 

Decrease Churn with AI-Powered Analysis 

This is one of the most exciting releases we’ve ever announced, and it could mean major changes to your business. Member retention is a significant issue for most fitness businesses, and it can lead to lost revenue, reduced growth, and fewer members.  

Predict when a member is at a high risk of churning or canceling their membership.  

Automatically reach out to at-risk members to get them re-engaged and informed. 

Create fully automated comms for all your at-risk members, saving you hours of time and significant savings in boosted member dues.

At ABC Glofox, we’ve embraced the power of AI to create our AI Churn Predictor. This feature allows you to:  

• Predict when a member is at a high risk of churning or canceling their membership.  
• Automatically reach out to at-risk members to get them re-engaged and informed. 
• Create fully automated comms for all your at-risk members, saving you hours of time and significant savings in boosted member dues.

Want to learn more about our AI Churn Predictor? 

Recover Lost Sales with Cart Abandonment Workflow 

70% of customers that come to your website are going to abandon their sale at the checkout stage. But what if you could reach out to these potential customers after they’ve abandoned their cart? Even better; what if you could do this without having to lift a finger? 

Automated Reminders: Re-engage customers who abandon purchases with customizable emails. 

• Increase Sales: Automatically follow up to encourage completion of the purchase.
• Our new Cart Abandonment Workflow allows you to create: 

Want to learn more about our Cart Abandonment Workflow? 

Enhanced Email Capabilities

Tired of sending out individual emails to all your members? Don’t have time to create an automated email system?  

ABC Glofox has you covered. Now, our One-Off Email Improvements gives you: 

• Easy-to-Use Builder Tool: The new drag-and-drop designer makes building professional emails effortless. 
• Integrated Targeting: Send promotions, newsletters, and alerts without needing third-party tools like Mailchimp.

Want to learn more about our email builder?  

Recurring Class Bookings 

We’ve made managing class bookings even more flexible with:

• Unlimited Flexibility: Allow recurring bookings for all membership types with no end date. 
• Bulk Cancellations: Easily manage and cancel recurring bookings as needed.

Want to learn more about how recurring class bookings can boost your business? 

Targeted Audience Group Automations 

Being able to reach your members and audience at the right time is vital. With this new update, you can segment your contact list to allow you to create a more tailored experience for all your current, future, and past members. This gives you: 

• Efficient Targeting: Easily communicate with key audience segments.​ 
• Personalized Messaging: Get the right message to the right group of customers.

Clear Transaction Tracking 

We understand that having a 360-degree view of your cash flow and member payments is vital. Now, tracking your transactions just got easier than ever. Our updated Transaction Tab allows you to: 

• Easily differentiate between automatic and manual retries on any transaction. 
• Track retry attempts in detail, including which staff performed each manual action.

Real-Time Trainer Availability 

Have too many trainers and not enough visibility on their schedule?  

Scheduling appointments is now more streamlined with our Trainer Availability on Calendar feature that allows you to: 

• View the availability of one or multiple trainers in real time. 

• Filter available and booked slots, making appointment management more efficient. 

Boost Productivity with Task Management 

Tired of a never-ending task list?  

Our Task Management Feature allows you to create a clear, trackable list of tasks and objectives for you and your staff to complete. This can be a game-changer in boosting your sales results and operational efficiency. Now, you can: 

• Prevent lead slippage: Create and manage tasks such as follow-up calls and to-dos to prevent leads from falling through the cracks​. 

• Increase efficiency: Keep your staff accountable and ensure easy handover​s day in, day out.  

Ensure Compliance with Mandatory E-Agreements 

Getting members to sign or send back an agreement can be a hassle. People are busy or noncommittal, and it can cause legal and liability issues that no business needs. Our Mandatory E-Agreements feature ensures all members are on the same page: 

• Safe and Secure: Have members opt into your e-agreements digitally before entering your gym or classes.​ 
• Save Admin Time: Automatically remind members to sign their e-agreements.​ 
• Reduce Liability: Keep signed agreements up to date for your entire member base.​

Personalize Workouts with AI Goal Predictor 

Recommend the ideal workout classes for members to take based on their fitness level, gender, age, and ambitions to reach their goals.​ 

• Personalized Content: Personalized exercise programs are delivered directly in the member app.​ 
• Track Progress: Members will see their progress update automatically as they attend recommended classes.​ 
• Efficient Value: Give more to members without asking more of staff.​

Amazon Payment Processing in MENA Region 

We now provide fully integrated payment processing with ABC Glofox and Amazon Payment Services in the Middle East.​ 

• Improved Efficiency: streamline the payment process for clients and staff across the full suite of ABC Glofox solutions such as the Dashboard, Mobile App, and Web​ 
• International Reach: integrated payment processing is now available across 8 additional countries in the Middle East North Africa (MENA) region​ 
• Security & Reliability: fully PCI-compliant solutions supporting payment processing across the major card brands such as Visa and Mastercard. Fully integrated with the ABC Glofox product and reporting suite.​

Improved Web Portal and Pro App UX Updates 

Our Web Portal and Pro App have gone through significant UX enhancements, making navigation a breeze for you, your members, and your staff: 

• Enhanced Usability: Cleaner profiles, better color contrast, and responsive design. 
• Streamlined Booking Flow: Book classes faster with fewer steps. 
• Cleaner Interface: Improved responsiveness and color contrast rules on several views and pages.​ 
• Improved Insights: Show past events details.​ 
• More Actionable: New purchase CTA on mobile and ability to contact the studio for paused memberships.​

Celebrate Member Achievements with Sweat Story 

Making your customers feel engaged and informed in your business can be a challenge, especially as your business grows. Our new Sweat Story feature helps you celebrate your members’ fitness journeys through: 

• Personalized Engagement: Provide members with a snapshot of their achievements. 

• Performance Insights: Highlight milestones and successes. 

ABC Glofox: Built For the Forefront of Fitness 

At ABC Glofox, we are committed to continuously improving our platform based on your feedback. These new features and enhancements are designed to help you manage your fitness business more effectively and provide an exceptional experience for your members.  

Remember, we’re just getting started. Our platform is constantly improving and evolving, meaning that our customers are continually gaining a better experience for themselves and their members.  

Interested in learning more about the ABC Glofox platform?