Glofox vs Mindbody – All Your Questions Answered 

In today’s fiercely competitive fitness industry, small business owners and operators face countless challenges. From managing class schedules and client bookings to processing payments and tracking memberships, the demands of running a fitness studio can be overwhelming. That’s where fitness management software like ABC Glofox comes into play.  

But, ABC Glofox vs Mindbody, how do you choose?

For those of you who are Mindbody users (or considering using Mindbody), we’ll be explaining exactly why ABC Glofox is better than Mindbody for fitness business owners. 

Let’s cut to the chase, these are the main reasons why we believe ABC Glofox is a better partner for you than Mindbody

ABC Glofox vs Mindbody – The Facts:

1. ABC Glofox is designed and run by fitness business specialists, for fitness business owners – nobody else. 
2. We can give you your own custom-branded app tailored to fitness businesses. 
3. No Hidden Fees or Charges – Just one monthly or quarterly payment, nothing more. 
4. Simple to onboard, even easier to use – Our platform takes just a few minutes to learn, instead of days of training and calls to support. 
5. Incredibly reliable platform – ABC Glofox has an uptime of 99.99%, which means we’re ready to go when you are. 

We get it: running a fitness business is stressful, there are a million and one things to do. ABC Glofox is designed to make sure you only have one thing to do: log onto your ABC Glofox platform and manage your entire fitness business from there. 

Let’s take a deeper dive into the Glofox vs Mindbody debate. 

Make sure to keep reading down to see what Mindbody says we don’t do (but we actually do) 

1. Run By Fitness Specialists, For Fitness Specialists 

“With Glofox and the smaller studio experience, I found that it was easily customisable to what we needed with the different memberships and packages we offer – the software can easily adapt to what we want to do in the studio and is so easy to use”  

Jackie, Pilates Studio Owner

This is a key point in the Glofox vs Mindbody debate.

Unlike Mindbody, ABC Glofox specifically caters to fitness businesses. Our entire platform and business is tailored to you, the fitness business owner and operator. Every feature, application, and product isn’t designed for salons, spas, and hair removal clinics, it’s designed for you. 

From booking appointments to managing payments and trainers, the ABC Glofox platform is built from the ground up to be fitness business-focused.  

Additionally, we have a strong customer-focused product development process.  

What does this mean?  

Our product is foundationally built and improved with feedback from our customers. We sit down with our customers and ask for their input on every facet of the product: from ease of use to the features we need to develop.  

If you’re our customer, you have a say in how the ABC Glofox platform looks, feels, and performs: that’s something that could be vital for your fitness business.  

We’re fitness all day every day, and we aren’t distracted with serving the needs of other industries. 

Here’s what Victoria Thomas, founder of JourneyFit, has to say about how ABC Glofox has helped her brand 

Read More: How ABC Glofox Can 10X Your Business

2. The Custom Branded App 

“As a small studio, the brand is so important to us. So having the branded app is so valuable and our end users love the seamless booking experience with Glofox”   

Alex, Yoga Studio Owner 

You’re a fitness business owner or manager, you know how important your brand is to your success.  

With ABC Glofox, you get your own custom-branded app that places your logo and brand front and center.  

Yes, Mindbody does this too, but it’s not specifically designed for your business, it’s designed for businesses in general. Your ABC Glofox custom-branded app is tailor-made for fitness businesses. 

Additionally, and more importantly, you’re not stuck in a marketplace with thousands of other businesses, you’re free to market as you please. 

Mindbody’s business model is focused on creating a database of businesses that their users can search and choose from, meaning that you’re vying for space with thousands of other businesses.  

Additionally, Mindbody takes a percentage of each sale that you make (even if it’s a return customer), meaning that the profit share is never fully yours, or entirely within your control. Mindbody also takes a percentage as a “finder’s fee” for clients that come to your club or studio from the Mindbody ecosystem.  

Instead, with ABC Glofox, you’re free to market yourself to the whole world with no hidden fees or charges.  

But what about all those customers on the Mindbody marketplace?  

You won’t need them, because the ABC Glofox platform makes it simple to: 

Your customers come to you because they get a more personal approach. They’re coming to you for a familiar face and a unique experience. A custom-branded app can be that extra step that makes your customer feel included and involved in your business and community. 

With the ABC Glofox platform, you can get a custom-branded app that makes it a breeze for your members to book appointments, renew memberships, and even buy merchandise.  

Additionally, you can augment the customer-branded app with the Amplify add-on, an automated messaging platform that can keep you in touch with your members with just a few simple and easy steps.  

Want to learn more about Amplify? Read More Here

3. No Hidden Fees or Prices 

“​​With Glofox, I liked that we were locked into a rate. As a small business I always knew what to expect and we still had the flexibility and support to scale with new locations” 

Jackie, Pilates Studio Owner

On average, many fitness businesses survive month to month, with very little financial runway. ABC Glofox’s core focus is to create a more versatile, adaptable, and sustainable business model for our customers.  

For small business owners, budget considerations are crucial. ABC Glofox offers pricing packages that are designed with small businesses in mind. This affordability allows fitness entrepreneurs to allocate resources to other areas of their business, and also relieves a whole lot of stress and worry. Mindbody can be significantly more expensive, potentially straining the budget of small fitness businesses. 

Here’s what Jackie, one of our customers, had to say about the pricing system in Mindbody: 

“Mindbody’s prices were always going up and up and we simply couldn’t afford it because our studios don’t run on volume. We have a loyal community – we focus on quality over quantity” 

Many Mindbody customers complain about these hidden charges, which is something that can be a huge risk for a small business. Getting hit with a hefty surprise surcharge at the end of the month could push a lot of smaller businesses over the edge.  

Luckily for you, ABC Glofox understands this, and its pricing system reflects this. You have one, standard charge every month or quarter, whichever you prefer, and that’s it. You know exactly how much you’re getting charged and how much you need to set aside.  

Learn More About Our Pricing

4. Simple to Onboard, Even Easier to Use 

“Glofox’s customer service is so much better than Mindbody, you simply cannot contact people in Mindbody but in our business, we need to be able to resolve quickly and move on”  

Jackie, Pilates Studio Owner 

Exceptional customer support can make all the difference for small fitness business owners. ABC Glofox prides itself on providing personalized, responsive assistance.  

This process begins with us from Day 1. 

When your onboarding begins, we make sure that you have a dedicated onboarding specialist. This means you’ll have a go-to support member that can help you with every step of the onboarding process. 

No matter what questions you have or problems you might be facing, we can be there to help. 

“But what about my member data?” 

We can import your data from Mindbody to our platform in as little as 30 days.  

More importantly, once it’s imported into the ABC Glofox platform, you own it.  

Instead of gatekeeping your data behind a paywall, we make sure that you have access to every byte, giving you the best possible insight into your business.  

And that’s just the onboarding process: using our platform is an even easier experience.  

“Our customers love our branded app with Glofox and always say ‘Oh wow, this is so easy to use’ and we have customers in their 60s/70s” 

Jackie, Pilates Studio Owner 

We have been growing and developing as a business ourselves, and we have noticed that our customers are in an industry that requires a lot of support, and a lot of versatility.  

Not only is our 24/7 support team stellar at solving problems for our customers, our product engineering team is also exceptional at listening to customer issues, platform problems, and missing features.  

We mentioned it before, but our customers are at the core of our product design process.  

Mindbody does not do this, because it’s client base is too varied and too enormous.  

We specialize in fitness businesses, and our product is for fitness businesses. 

If you want to be a part of a community that designs and develops its own platform with the help of our team, then ABC Glofox is the platform for you.  

Learn More About the ABC Glofox Platform

5. Unbeatable Reliability

“We felt like the Mindbody software was very glitchy and patched and it didn’t keep up with the growth of our company and its needs” 

Alex, Yoga Teacher

The ABC Glofox Platform has an uptime of 99.99%, considerably higher than Mindbody.  

Our platform is extremely reliable and, on the rare instance where it is unavailable, we have a stellar response team available to have it back online in no time. 

We know that as a fitness business owner you need to have access to our platform 24/7 – there’s always something. This is why we have built our platform to be as reliable, accessible, and dependable as possible. 

In an industry as unpredictable and chaotic as the fitness industry, we want to be the pillar that you can build your business on.  

Here’s Joy Bitonio, founder of Komo Fitness, explaining how our platform’s reliability has helped her business thrive 

What Mindbody Says We Don’t Do (But We Actually Do) 

This is a screenshot taken from the Mindbody website. Naturally, they’re nitpicking the features we don’t provide, but even in this, they’re not fully correct.  

Let’s go through these one by one. 

1. “Largest Wellness Marketplace”  

“Glofox gave us the opportunity to have our own profile that lives on its own with the app and unlike Mindbody we are not competing with others on their app. 

“With Glofox, you pretty much get all of the things you want from Mindbody but with more support and talking with people who are compassionate – that’s a game changer”  

Alex, Yoga Studio Owner

Yes, Mindbody has the largest wellness marketplace for now, but how does this actually benefit you? When you set up an account, your profile is set among all the other fitness businesses and studios in your area. Instead of standing out on your own and creating your own marketing strategy, you’re left to shoulder your way through the competition in a marketplace that has no inherent benefits or advantages for you.  

And yes, it may get you customers, but what about retaining those customers?  

The ABC Glofox platform is not about just funnelling as many leads into your business as possible, because that’s not how fitness businesses survive, it’s through retention.  

The ABC Glofox platform is designed specifically for fitness businesses, meaning that our automated messaging platform, booking system, and payments system, are all designed to be as quick, simple, and straightforward as possible for you and your customers.  

This means that you can create your own unique marketing and lead-generation campaign for ideal customers who are far more likely to stick with you and become loyal, repeat members.  

2. “Built-in Live Streaming Platform”  

Correct, ABC Glofox doesn’t have a built-in live streaming platform – but our partner ABC Trainerize does.  

Glofox is part of the ABC Fitness Family, as is Trainerize, which means we are intrinsically linked as businesses.  

What does this mean for you?  

Pricing partnerships, and lots of opportunities.  

Trainerize offers a Video on Demand and live streaming platform, along with a whole lot else, and it seamlessly integrates with ABC Glofox.  

Discover How Trainerize & Glofox Can 10X Your Business

3. 24/7 Live AI Receptionist 

“I have had full days dedicated to answering calls from my customers complaining about not being able to book a class, add their credit card, the app is crashing etc. and there was nothing we could control – this started becoming detrimental to our studio” 

Alex, Yoga Studio Owner

Correct, we don’t have an AI Receptionist, because we know you don’t need it.  

You’re a fitness business or gym, and you are the face of your brand, which means you like to speak with your customers personally, and ideally, face to face.  

Even for bookings, queries, and automated messages, the ABC Glofox platform can do all of that for you thanks to our Amplify feature. 

Discover How Amplify Can Ensure You Never Lose Another Lead

Also, what’s the point of a 24/7 AI service if the service is continuously down?  

ABC Glofox’s platform has a 99.99% uptime rate.  

We used to be able to compare our uptime with Mindbody, but they took down their incident history page, which tells you everything you need to know. 

What does this mean? Our system doesn’t crash. Even if it does, we’ll be sure to immediately let you know and instantaneously jump on solving the problem.  

Discover how ABC Glofox is fitness partner you deserve

4. Personalize Your Plan 

“Mindbody’s prices were always going up and up and we simply couldn’t afford it because our studios don’t run on volume. We have a loyal community – we focus on quality over quantity. 

“With Glofox and the smaller studio experience, I found that it was easily customisable to what we needed with the different memberships and packages we offer – the software can easily adapt to what we want to do in the studio and is so easy to use”  

Jackie, Pilates Studio Owner 

You don’t have to personalize your plans with ABC Glofox because our plans are designed to give you everything your particular business needs. In short, there’s no need to pick and choose. 

We don’t want to sell you something you don’t need. Instead, we will work to align your needs with our offering and get you into the best configuration to position you and your business for greatness. 

We’ll say it again: ABC Glofox is built by fitness professionals, for fitness professionals.  

This means that our packages are designed to give you all the features and benefits your particular business needs, with no extra hidden fees or charges.  

Learn more about ABC Glofox’s Pricing Packages

5. The Open API 

“Our customers love our branded app with Glofox and always say ‘Oh wow this is so easy to use’ and we have customers in their 60s/70s”  

Jackie, Pilates Studio Owner 

Correct, we don’t offer an open API, because you absolutely don’t need it.  

An Open API means that you can add your own code to apps or software to make it more customizable or accessible.  

Is this something you want to do with your app or platform?  

You purchase a fitness management platform so that you can have a custom, branded app that is ready to use straight out of the box. 

ABC Glofox’s Branded App and booking platform doesn’t need an open API, because it works, and it’s specifically designed for fitness businesses.  

If there is something with the app or platform that you need changed, or developed, you can just ask us.  

Our customer-focused development model means that we do the programming for you, and develop the platform that’s best suited to your business and business needs.  

Discover How ABC Glofox Can 10X Your Business

ABC Glofox vs Mindbody – We’re the Better Choice 

If you’re a fitness business, gym, or studio, ABC Glofox offers you far more than Mindbody can.  

Let’s go over it once more:  

1. ABC Glofox is designed and run by fitness business specialists, for fitness business owners – nobody else. 
2. We can give you your own custom-branded app tailored to fitness businesses 
3. No Hidden Fees or Charges – Just one monthly payment, nothing more.
4. Simple to onboard, even easier to use – Our platform takes just a few minutes to learn, instead of days of training and calls to support. 
5. Incredibly reliable platform – ABC Glofox has an uptime of 99.99%, which means we’re ready to go when you are. 

There are far, far more reasons why ABC Glofox is the right choice for you.  

Book a call with us today and we’ll show you how we can be the fitness business partner you deserve